FAQs

We are a traditional dating website that caters to a large population, making it tab bit easier to find single Latinas and Latinos. LatinConnections.tv solves this problem by making it easier for singles to connect.

Our users’ identity and security are of utmost importance. Hence, we put all the security features in place so as to ensure the encryption of all accounts and their information.

Yes, you can video chat with one of your connections by using the SuperGusta video chat. You have to make a connection to be able to video chat with someone.

No, we do not give refunds.

Account (HELP)

We regret to hear that you want to cancel your subscription. In the event, you want to take a break from online dating you are able to temporarily suspend your account by contacting our support team for assistance or call 561-245-8616 . If you insist on canceling the subscription select the down arrow from the profile name then settings then select delete account

From the profile, name select the down arrow the settings and then select change password.

To change the email on file select the down arrow from profile name then settings and then edit.

To change your subscription level, please click on Account and/or Settings. Once you are in the Account and/or Settings you will see "Upgrade". Click on "Upgrade" and that will take you to the pricing page for you to be able to change your subscription from the package plans that is listed.

For the connection that you want to open that profile the select the flag to the top of the page to the right of the profile picture then go through the process of reporting the individual.

You are able to reach our customer care representatives via phone or email using the information provided on the website. The contact information can be found close to the ending of each page on the website (in the footer).

In accessing your account ensure that the email address you are logging in with is correct and for the password caps lock is only on where capital letters are to be if the is correct then you can change password or email from the login page.

We regret to hear that you want to cancel your subscription. In the event, you want to take a break from online dating you are able to temporarily suspend your account by contacting our support team for assistance or call 561-245-8616 . If you insist on canceling the subscription select the down arrow from the profile name then settings then select delete account